WEBSITE UPDATE REQUESTS and POLICY
Website Updates for Current Clients
This page is for current Mooney Marketing Website Design clients only.
Website update requests should be emailed directly to danmooneymarketing@gmail.com. Email is the best and preferred way to send update instructions, wording, links, documents and other website changes.
Photos may also be texted to 541-280-7412 when that is easier, but please send the actual update instructions by email so everything stays organized and nothing gets missed.
Website update meetings are available by phone or Zoom on Tuesdays only. We no longer schedule in-person meetings for website updates. Most updates do not require a meeting and can be handled quickly and efficiently through email.
Before submitting an update or following up on a request, please review the availability and office closure schedule below. If you do not receive an immediate response, I may be out of the office, on vacation, or working through the current update queue.
Website Updates & Meeting Policy
Please note that website changes can take up to 7 business days to complete, so please plan accordingly. New website pages may take up to 10 business days following receipt of payment.
Mooney Marketing is closed on weekends and major holidays. We close Fridays at 3 PM and reopen Mondays at 8 AM. Closed days, vacations and holidays are not considered business days when calculating turnaround times.
Meetings are reserved for Tuesdays only. To keep website updates efficient and affordable for all clients, we no longer schedule in-person meetings for website update requests. If you need to discuss an update, a phone call or Zoom meeting can be scheduled on a Tuesday.
For most website updates, email is still the best and fastest way to send your requested changes, text, links and other information. Please refer to the availability schedule below for upcoming vacations and office closures.
2026 Website Update Schedule
We are closed on all major holidays and weekends, as well as on the following dates.
July 20 - August 7: Deschutes County Fair & Rodeo - Please ensure that all updates are submitted by July 17th to allow for any changes to take place. Updates will resume on August 10, 2026.
September 21-27: Please ensure that all updates are submitted by the 15th to allow for any changes to take place. Updates will resume on September 28th.
October 12-16: Please ensure that all updates are submitted by October 6th to allow for any changes to take place. Updates will resume on October 19th.
November 2026: Closed November 25-29. All updates need to be in by November 20th. Updates will resume on November 30, 2026.
December 2026: Closed December 21st through January 3rd. All updates need to be in by December 15th. Updates will resume on Monday, January 4, 2027.
Website Update additional Information and Pricing for add-ons.
Per our Website Update Guideline Contract, updates are done within 7 business days of receiving the email. We don’t make any website updates on observed holidays or weekends.
Type/Text
Please no type on Photos. All text should be typed out directly in the email. Please do not email Google Docs, Word Docs, or any other text documents. Please only send text directly in the email.
Photos
Please make sure any photos you would like uploaded to your website are properly labeled so they are easy to find. Photos can be sent through email, Google Drive, and Dropbox Links. Be sure to have access granted so we can open the files easily. Photos can also be texted to 541-280-7412 if they are on your phone. Photos must be in JPEG or PNG format. Do not embed photos in Word docs or PDF docs.
Files
Please make sure any files you would like uploaded to your website are properly labeled so they are easy to find. Files must be in PDF format.
New Pages
***Adding New pages/tabs to your menu is an additional $175. If you need to add a new page to your website, please contact us directly via email so we can make sure the new page gets added correctly. New Website Pages can take up to 10 business days to complete after payment has been made.
WIX Premium Accounts
Mooney Marketing owns all WIX Premium Accounts. If a website needs to be transferred to a new owner/client, the website and domain are transferred only. All WIX premium accounts stay with Mooney Marketing.
Website Editing & Repair Policy
Clients are welcome to make updates to their website if they have editor access. However, changes to page structure, SEO settings, code, layouts, or other core website elements can unintentionally affect your website's functionality, search engine rankings, or overall performance.
If client-made changes require troubleshooting, repairs, restoration, or coordination with Wix Support, website repair services are billed at $350 per hour, with a one-hour minimum.
To avoid unexpected repair costs and protect your website's SEO and performance, we recommend contacting Mooney Marketing before making major structural or technical changes. We're always happy to make updates for you safely and correctly.